Privacy Policy

Last updated: [16/11/2025]

This Privacy Policy describes how Oakenshield Resolutions LLC, operating as Alden Voss ("we," "us," or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from aldenvoss.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Policy.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

 

SECTION 1 – How We Collect and Use Your Personal Information

 

To provide and improve the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

 

1.1 What Personal Information We Collect

 

When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you.

Category Specific Types of Information Collected
Information We Collect Directly from You Contact Details: Name, email, phone number, and mailing address. Order Information: Name, billing address, shipping address, payment confirmation. Account Information: Username, password, security questions, and other account security details. Customer Support: Information you choose to include in communications with us.
Information We Collect about Your Usage (Usage Data) IP address, browser/device information, connection information, pages viewed, time on site, click activity, and other technical information regarding your interaction with the Services.
Information We Obtain from Third Parties Information from vendors and service providers who collect data on our behalf, such as: Payment processors (e.g., PayPal), E-commerce platforms (e.g., Shopify), and Marketing/Advertising platforms (e.g., Meta/Facebook).

 

1.2 How We Use Your Personal Information

 

  • Providing Products and Services: To process payments, fulfill orders (digital and physical), arrange for shipping, manage your account, and send notifications related to your transactions, in order to perform our contract with you.

  • Marketing and Advertising: To send promotional communications by email, and to show you advertisements for products or services (including targeted advertising) on our Site and other websites.

  • Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

  • Communicating with You and Service Improvement: To provide customer support, respond to inquiries, and maintain and optimize the Services.

 

SECTION 2 – Cookies and Tracking Technologies

 

 

2.1 Cookies and Usage Data

 

We use cookies, pixels, and similar technologies (collectively, "Cookies") to collect Usage Data. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences) and to run analytics to better understand user interaction. We may also permit third parties and services providers to use Cookies on our Site for advertising purposes.

 

2.2 Your Control over Cookies

 

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please be aware that removing or blocking Cookies can negatively impact your user experience and may cause certain features to work incorrectly.

 

2.3 Global Privacy Control (GPC)

 

We recognize the Global Privacy Control (GPC) signal where legally required, which enables you to opt-out of certain uses or disclosures of your information. Other than the GPC, we do not currently recognize or respond to other "Do Not Track" signals.

 

SECTION 3 – How We Disclose Personal Information

 

We may disclose your personal information to third parties in the following circumstances:

  • With Vendors and Third Parties: Who perform services on our behalf (e.g., payment processing, fulfillment and shipping, IT management, customer support, and data analytics providers).

  • With Business and Marketing Partners: To provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.

  • Corporate Group: With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

  • Business Transactions: In connection with a business transaction, such as a merger, sale, or bankruptcy.

  • Legal Compliance: To comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests) or to enforce any applicable terms of service.

  • With Your Consent: When you direct, request us, or otherwise consent to our disclosure of certain information to third parties.

We do not knowingly sell or share personal information (as defined by applicable law) of individuals under 16 years of age.

 

SECTION 4 – Your Privacy Rights

 

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances as permitted by law.

Right Description
Right to Access/Know The right to request access to the personal information that we hold about you.
Right to Delete The right to request that we delete personal information we maintain about you.
Right to Correct The right to request that we correct inaccurate personal information we maintain about you.
Right of Portability The right to receive a copy of your personal information and request its transfer to a third party.
Restriction of Processing The right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent The right to withdraw consent where we rely on it to process your personal information.

Managing Communication Preferences: You may opt out of receiving promotional emails from us at any time by using the unsubscribe option displayed in our emails. We may still send you non-promotional emails about your account or orders.

Exercising Your Rights: You may exercise any of these rights by contacting us using the contact details provided below. We may need to collect information from you to verify your identity before providing a substantive response to the request.

 

SECTION 5 – General Provisions

 

 

5.1 Children's Data

 

The Services are not intended to be used by children, and we do not knowingly collect any personal information about individuals under the age of 18.

 

5.2 Security and Retention of Your Information

 

We utilize industry-standard measures to protect your data. However, no security measures are perfect or impenetrable. We retain your personal information only as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

 

5.3 International Data Transfers

 

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

5.4 Data Controller

 

For the purpose of applicable data protection laws, Oakenshield Resolutions LLC is the data controller of your personal information.

 

Contact Us

 

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us:

Business Name: Oakenshield Resolutions LLC

Address: 1209 Mountain Road PL NE STE R, Albuquerque, NM, USA

Email: therealaldenvoss@gmail.com

© 2025 Oakenshield Resolutions LLC - All Rights Reserved.